Frequently Asked Questions

OEM-Certified Collision Repair in Rockville, Bethesda & Washington DC

What does it mean to be an OEM-Certified Collision Repair Shop?

Being OEM-certified means our collision repair centers in Rockville, MD, Bethesda, MD, and Washington, DC are officially recognized by vehicle manufacturers to perform repairs according to factory-approved standards. This includes using manufacturer repair procedures, specialized tools, and certified technicians to restore your vehicle properly and safely after an accident.

Which OEM certifications does your shop have?

Across our three locations, we are OEM-certified to repair vehicles from the following manufacturers:

  • Acura

  • Alfa Romeo

  • Chrysler

  • Fiat

  • Ford

  • Genesis

  • GM (General Motors)

  • Honda

  • Hyundai

  • Infiniti

  • Jaguar

  • Kia

  • Land Rover

  • Mazda

Why should I choose an OEM-certified collision repair shop?

OEM certification helps ensure your vehicle is repaired:

  • Using manufacturer-approved repair procedures

  • With OEM parts when required

  • To preserve vehicle safety systems and structural integrity

  • To maintain resale value and manufacturer warranties

Not all body shops meet these requirements—OEM certification represents a higher level of repair quality and accountability.

Do you use original OEM replacement parts?

Yes. When required or recommended by the vehicle manufacturer, we use OEM (Original Equipment Manufacturer) parts. These parts are engineered specifically for your vehicle and are critical for proper fit, performance, and safety—especially in modern vehicles.

Can you repair vehicles with advanced safety systems and ADAS?

Absolutely. Our OEM-certified technicians are trained to repair and recalibrate vehicles equipped with:

  • Advanced Driver Assistance Systems (ADAS)

  • Aluminum and mixed-material vehicle structures

  • Electric and hybrid vehicle components

This is especially important for brands like Rivian, Genesis, Jaguar, Land Rover, and Subaru.

Do you work with insurance companies?

Yes. We work with all major insurance providers and focus on ensuring repairs meet OEM standards, even when that means advocating on your behalf. Your safety comes first.

How many locations do you have?

We operate three convenient collision repair locations serving the greater DMV area:

  • Rockville, MD

  • Bethesda, MD

  • Washington, DC

This allows us to provide faster scheduling, consistent quality, and manufacturer-certified repairs across the region.

Are all three locations OEM-certified?

Yes. All three locations meet strict OEM certification requirements, including technician training, tooling, and ongoing compliance audits.

Can I choose which location repairs my vehicle?

In most cases, yes. Our team will help you choose the best location based on your vehicle brand, damage severity, and scheduling needs.

Will OEM-certified repairs protect my factory warranty?

Yes. Repairs completed according to OEM guidelines at an OEM-certified facility help protect your vehicle’s factory warranty. Improper or non-certified repairs may risk warranty coverage.

How do I schedule an estimate or repair?

You can schedule a free estimate by contacting us online, by phone, or by visiting one of our Rockville, Bethesda, or Washington DC locations. Our team will guide you through the entire repair process.